About Commetrx
Meet Your Consultant
20+ years helping CAM companies grow — from the ground up.

Todd Ward, PCAM
Founder & Principal Consultant
Atlanta, GA
I started my career in community association management in 2006 as a community manager at Community Management Associates (CMA) in Atlanta. Over the next 13 years, I rose from manager to Senior Vice President, helping grow the company from 300 properties to over 1,200 with offices in 5 states.
Along the way, I developed new revenue streams — including a lease tracking solution, a vendor management program, and a partnership with a local law firm for collections. I led the acquisition and integration of 5 smaller companies and their employees, restructured how we evaluated profitability, and built custom SQL-driven dashboards in Power BI to track pricing, retention, employee performance, and customer satisfaction.
I also provided direct leadership of CMA's IT and internal software support teams, rolled out a help desk, and served in an indirect leadership role over customer onboarding, professional development, and training.
Since 2022, I've been at CINC Systems — the leading SaaS-based association management platform. I started by onboarding strategic customers to the platform and now help build the core product, shaping the tools that CAM companies use every day.
Commetrx is where all of that experience comes together. I founded this consultancy to help CAM companies — whether startups or established operators — navigate the industry, design operations, choose the right technology, and grow with a customer-centric mindset.
Career Highlights
Product Leader — Core Platform
CINC Systems
Senior Project Manager
CINC Systems
Community Manager → Senior Vice President
Community Management Associates
Credentials
Education & Certifications
PCAM
Professional Community Association Manager #2332
Community Associations Institute
A-CSPO
Advanced Certified Scrum Product Owner
Scrum Alliance
Product Management
Customer research, product strategy, agile methodology, data analytics, design thinking
University of Georgia
B.S. Business Administration
Management Information Systems, Minor in Journalism
UNC Charlotte
Why Work With Me
What I Bring to the Table
Specialized expertise that accelerates your time to market.
Deep Industry Knowledge
You don't need to learn the CAM industry by trial and error. I compress years of learning into weeks.
Regulatory Navigation
From state licensing to managing agent registration and bonding — I help you navigate the regulatory landscape confidently from day one.
Operational Experience
I've seen what works and what doesn't in CAM operations. You start with proven workflows instead of building from scratch.
Technology Perspective
Deep proficiency across TOPS, VMS, CINC, Vantaca, CiraConnect, Buildium, Yardi, AppFolio, and more — so you invest in the right tools.
Strategic Advisory
Beyond tactical setup, I serve as an ongoing sounding board for business decisions as your company grows.
Acquisition & Integration
Led the acquisition and integration of 5 companies — from contract negotiation through full implementation.
Let's talk about your CAM business
Whether you're launching a new management company or looking to take an established operation to the next level — I'd love to hear about what you're building.
Get in Touch