About Commetrx

Meet Your Consultant

20+ years helping CAM companies grow — from the ground up.

Todd Ward, PCAM

Todd Ward, PCAM

Founder & Principal Consultant

Atlanta, GA

I started my career in community association management in 2006 as a community manager at Community Management Associates (CMA) in Atlanta. Over the next 13 years, I rose from manager to Senior Vice President, helping grow the company from 300 properties to over 1,200 with offices in 5 states.

Along the way, I developed new revenue streams — including a lease tracking solution, a vendor management program, and a partnership with a local law firm for collections. I led the acquisition and integration of 5 smaller companies and their employees, restructured how we evaluated profitability, and built custom SQL-driven dashboards in Power BI to track pricing, retention, employee performance, and customer satisfaction.

I also provided direct leadership of CMA's IT and internal software support teams, rolled out a help desk, and served in an indirect leadership role over customer onboarding, professional development, and training.

Since 2022, I've been at CINC Systems — the leading SaaS-based association management platform. I started by onboarding strategic customers to the platform and now help build the core product, shaping the tools that CAM companies use every day.

Commetrx is where all of that experience comes together. I founded this consultancy to help CAM companies — whether startups or established operators — navigate the industry, design operations, choose the right technology, and grow with a customer-centric mindset.

Career Highlights

2025 – Present

Product Leader — Core Platform

CINC Systems

2022 – 2025

Senior Project Manager

CINC Systems

2006 – 2019

Community Manager → Senior Vice President

Community Management Associates

Credentials

Education & Certifications

PCAM

Professional Community Association Manager #2332

Community Associations Institute

A-CSPO

Advanced Certified Scrum Product Owner

Scrum Alliance

Product Management

Customer research, product strategy, agile methodology, data analytics, design thinking

University of Georgia

B.S. Business Administration

Management Information Systems, Minor in Journalism

UNC Charlotte

Why Work With Me

What I Bring to the Table

Specialized expertise that accelerates your time to market.

Deep Industry Knowledge

You don't need to learn the CAM industry by trial and error. I compress years of learning into weeks.

Regulatory Navigation

From state licensing to managing agent registration and bonding — I help you navigate the regulatory landscape confidently from day one.

Operational Experience

I've seen what works and what doesn't in CAM operations. You start with proven workflows instead of building from scratch.

Technology Perspective

Deep proficiency across TOPS, VMS, CINC, Vantaca, CiraConnect, Buildium, Yardi, AppFolio, and more — so you invest in the right tools.

Strategic Advisory

Beyond tactical setup, I serve as an ongoing sounding board for business decisions as your company grows.

Acquisition & Integration

Led the acquisition and integration of 5 companies — from contract negotiation through full implementation.

Let's talk about your CAM business

Whether you're launching a new management company or looking to take an established operation to the next level — I'd love to hear about what you're building.

Get in Touch